• North America
Head of Global Communications - ITWP


ITWP is the parent company of the world’s leading digital market research companies; Toluna, Harris Interactive and KuRunData.  ITWP connects businesses and consumers to deliver real-time insights to companies of all sizes.  We are uniquely placed to continue to lead and innovate the market research industry through the combination of powerful technology, industry expertise and seamless access to 24 million global influencers. 

Toluna is a global consumer insights company that delivers on the mission of Insights on Demand.  Toluna’s end-to-end insights platform is one of a kind, where audiences, surveys, communities, and analytics are completely integrated with one another, and Toluna’s community, accessible through one interface, empowering the adoption of agile research approaches, enterprise-level research programs and ultimately better and quicker decision making. 

Harris Interactive is a full service, digital consultative market research agency that combines sector expertise and award-wining research design to provide actionable insights.  Harris Interactive goes above and beyond to make complex business decisions easy and provide simple, actionable insights.

Toluna and Harris Interactive are fast-growing market research technology and services organization in need for an experienced creative director.  This is a great opportunity to join a dedicated and talented leadership team.


We're looking for a Head of Communications who wants to contribute at strategic and tactical levels and will be responsible for shaping and communicating ITWP brands’ story. You are a storyteller that can craft an overarching narrative and tailors that story to various specific audiences (media, candidates and the industry). You have developed communications strategies on a global scale and understand how to make a message land at the local level.  You have run internal communications teams previously and have deep expertise working with executives on internal and external communications strategies.

We are a fast-moving organization and the ideal candidate should be a self-starter capable of juggling many challenging projects and comfortable in a player/coach role.   


  • Excellent opportunity to create a corporate brand identity from visual to tone.
  • Entrepreneurial atmosphere allows you the room to grow as fast as you can!
  • Global organization with forward-thinking professionals who pride themselves on thinking big, collaborating and learning.


  • Build a deep understanding of the company’s mission, business strategies, product features, and growth metrics in order to tie communications work directly to desired business outcomes.
  • Direct the company's corporate communications and PR strategy and drive internal communications.
  • Leverage and establish relationships with external media that support the narrative you will be responsible for crafting, raise the company profile leading up to milestone events.
  • Own the refinement of our corporate narrative, messaging platforms, press releases, blogs, Q&As, speeches, editorials, etc.
  • Write materials required to deliver core Communications and PR strategies.
  • Manage outside agency and consultant resources.
  • Develop executives and leadership as spokespeople and thought leaders in the communities they will have the greatest impact; provide media training as needed.
  • Manage all internal quarterly meetings, working closely with executives on content and delivery.
  • Help ensure global consistency in our presence in other countries and markets.
  • Track metrics and report on results, surfacing learnings and recommended actions as necessary.
  • Recruit, hire, and develop a team to support these goals as your areas of responsibility grow.


  • 10-12 years work experience in communications or a related field.In house experience a plus.
  • Expertise building Internal and external communication functions
  • Experience in the technology industry, SaaS or B2B space a plus.
  • Exceptional oral and written communications skills
  • Strong portfolio of writing examples
  • You must be innovative, creative, dedicated and possess high energy.
  • You must be capable to work effectively and collaborate across multiple groups and brands.
  • Be a leader and create a positive and motivating work environment that encourages feedback, innovation and collaboration.
  • Fluency in French a plus.



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