• Asia Pacific
Toluna Japan
Business Development Manager, Digital Solutions

Toluna is a leading provider of real-time digital consumer insights and empowers companies to brainstorm ideas, uncover new business opportunities and answer their questions in real time. Toluna is transforming the way marketing decisions are made by bringing consumers and brands together via the world’s largest social voting community of 26 million members across 70 countries. This real-time access to consumers is coupled with its state-of-the-art, market research survey and analytics platform. Toluna has 24 offices in Europe, North America, Latin America, Asia Pacific, and the Middle East. For more information, please visit www.corporate.toluna.com.

Toluna is looking for a dynamic addition to our team to further accelerate our growth. The ideal candidate will be articulate, adept at introducing creative solutions to new clients, and to contribute to the growth of our fast-growing customer base. The person will be responsible for all aspects of the digital solutions sales process from lead generation to platform demonstration as well as supporting clients post-sales with platform utilisation & best practice. The ideal candidate should be curious, and highly motivated to introduce new, innovative market research tools to clients by positioning them clearly solutions to clients’ specific challenges (“client side of the table” sales).

Responsibilities:

  • Commercial focus – ensuring business targets exceeded
  • Drive sales by providing our direct sales team with the necessary knowledge and expertise in business-benefit driven communications
  • Present & demonstrate our solutions face to face in client meetings
  • Help our customers deliver the greatest impact from their research
  • Collaborate with our marketing team to create inspiring content through webinars, newsletters and events
  • Work with sales as an expert in understanding customer’s real-time research needs
  • Ensure our clients experience a “one-team” ethos, forging collaborative relationships across our internal teams including sales, client services and digital solutions - both in market (Japan) and across the wider APAC group

 
Communicate the benefits of the Toluna’s digital solutions to new and existing clients, by:

  • delivering solution expertise – build a deep knowledge of all aspects of Toluna’s solutions to ensure you can present client benefits, best practice usage, training and ongoing consultancy
  • providing commercial expertise – be focused around business targets for their solutions and aim to drive the business to exceed those targets
  • delivering web demonstrations and webinars
  • building relevant case studies and white papers
  • attending customer events to demonstrate the value we can bring
  • seeking referrals across businesses to find new buying points
  • presenting at events as required
  • deliver basic and intermediate training
  • partnering with internal teams to deliver reviews and strategic advice
  • inspiring our customer to utilise and take full advantage of our solutions
  • co-present with our clients to their internal stakeholders
  • consult with clients on their projects – understand their objectives and how our solutions can best help achieve their aims
  • work across new business opportunities with our sales team – plus existing accounts to upsell and grow their investment in the solutions and wider ITWP business
    • Engage with the commercial teams across Toluna to build bespoke messaging and approaches to our various client types & know how to utilise those teams to best effect and succeed

 

Requirements

  • Able to communicate at all levels of business, both internally and externally in Japanese (mandatory),
  • Proven market research experience a significant positive
  • Confident and capable presenting solutions to client contacts up to C-level.
  • Track record of providing added value consultancy for clients throughout the sales process.
  • Seen internally as an expert in your field
  • Knowledge of existing Toluna solutions a benefit

 
Apply online or send your application including an up-to-date CV to our APAC Recruitment team at Recruitment-Apac@Toluna.com, quoting the job title in the subject line. Welcome to our innovative team of professionals in online market research

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