• Asia Pacific
Hong Kong
Bahasa Malaysia Native Speaking – Community Manager

Toluna is a leading provider of real-time digital consumer insights and empowers companies to brainstorm ideas, uncover new business opportunities and answer their questions in real time. Toluna is transforming the way marketing decisions are made by bringing consumers and brands together via the world’s largest social voting community of 26 million members across 70 countries. This real-time access to consumers is coupled with its state-of-the-art, market research survey and analytics platform. Toluna has 24 offices in Europe, North America, Latin America, Asia Pacific, and the Middle East. For more information, please visit www.corporate.toluna.com.

To complete our team and support our growth in APAC, we are looking for Bahasa Malaysia – Community Manager to join our team based in Hong Kong:

  • Represent Toluna by actively driving, growing and managing Toluna’s online communities and our social media pages in Malaysia & Singapore, building healthy relationships with community members, and engaging directly with members online
  • Analysis and monitor market trends, develop and implement necessary marketing programs to encourage more people to join our online communities in Malaysia & Singapore.
  • Manage media buying campaigns with existing/new partners to achieve set target with monthly budget
  • Respond to member enquiries via email
  • Incentive redemption handling
  • Translations and translation checks
  • Assist in other markets in APAC if needed
  • Other ad hoc projects as assigned


  • Native Bahasa Malaysian speaker is a must
  • Experience in the market research industry is not compulsory
  • Proactive, self-motivated, detail-minded, and can work without constant supervision
  • Position open to sponsorship for candidates already based in Hong Kong only
  • This position is located in our Hong Kong office (TsimShaTsui). Overseas candidate please do not apply


Interested candidates please send your CV in both English and Bahasa Malaysia, including your expected salary.

Apply online or send your application including an up-to-date CV to our APAC Recruitment team at Recruitment-Apac@Toluna.com, quoting the job title in the subject line. Welcome to our innovative team of professionals in online market research!

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