Customer Experience Measurement
TolunaCEM is transforming the way brands track Customer Experience.
More than ever CEM is about Retention, Enrichment, and Advocacy.
Toluna’s CEM solution provides a 360-view of your customer, and interactions allowing you to capitalize on your customers’ expectations and, exponentially increase customer satisfaction, loyalty and advocacy.
Count on Toluna to deliver a full suite of CEM solutions designed to drive business results.
Toluna offers IntroCEM, CustomCEM and AdvancedCEM solutions to ensure that clients access a suite of tools designed to meet their precise needs.
This powerful suite of solutions has helped leading companies bring their customer into the heart of their brand, which increases sales and helps make more effective marketing decisions as a result.
Toluna provides private/growing, and F500 companies the leverage of our industry leading CEM solution; to go beyond typical transactional customer feedback and obtain a significant competitive advantage through insights and engagement.
Toluna has executed successful CEM programs for the following companies, and more;