Toluna has developed a suite of tools designed to improve the respondent experience and gain new insights. Our skilled development team can quickly and easily incorporate visual enhancements to bring surveys to life. Close to 50 percent of the studies we program use advanced scripting technology, and our offerings provide alternatives for standard questions, including card sorting, drag-and-drop presentations, image optimization including 3D image presentations, and media testing. Our programming teams are also available to create customized survey designs. In fact, a client can brand surveys with its company logo and color scheme.
We ensure your projects are up and running 24/7/365. Also, we field projects quickly and easily, with our trained programmers able to get a project into field within 24 hours, depending on complexity level. In addition, clients receive real-time data and reporting using our state-of-the-art software. We have a team of Flash/HTML5 programmers on staff who can integrate state of the art designs and create cutting-edge surveys, using Flash, HTML5 and 3D technologies, along with video and audio enhancements. We’ve made extensive investments in data-collection systems, which are co-located, creating redundancy that ensures there are no interruptions to the survey-collection process. In addition, our experienced IT staff oversees all program installs and database configuration.
The Internet can offer a unique ability to take standard surveys and make them more engaging, and Toluna’s expert programming team is skilled at doing just that. Clients often look to us to ensure that the respondent experience is a positive one, and we can provide new types of question designs that can be quickly integrated into surveys to help ensure respondent engagement. Cutting-edge alternatives to questions are especially valuable when a survey presents a battery of questions; they can be used to ensure thoughtful response/prevent speeding.