Custom Panels & Communities

Our clients opinions!

“The functionality of Toluna’s PanelPortal software provided us with all our required tools.”

Account Director
Brass

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Embrace the speed, ease and cost advantages of conducting research online

PanelPortalâ„¢ is an extremely powerful yet easy to use platform which enables marketing and research professionals to manage custom online panels and branded online communities in-house. Using your existing customer database PanelPortal allows you to quickly and cost effectively conduct online surveys and qualitative discussions to gain honest, accurate and valuable feedback.

8 ‘BIG’ benefits to using PanelPortal

Improved engagement, loyalty and advocacy: customers love it when you listen and respond to what they have to say

Greater ability to respond swiftly: having a group of customers on tap enables you to act with greater confidence in a fraction of the time

Gain deeper insight: create in-depth customer profiles with segmentation data and rich information such as frequency, timing and value of purchases

Extend your reach to 4 million consumers: as well as your own customer base you can tap into the minds of your competitor’s customers using Toluna’s global panel community

Increased brand visibility: connect your panel community direct to your company facebook and twitter page and invite others to join in the debate

Sharper new product development: improved competitor analysis, communications effectiveness, service delivery and customer retention

Share insights internally: leverage the benefits by sharing feedback with HR, R&D, Customer Services, Marketing and more

Reduce research costs and boost response rates: using your existing customer base you can keep everything in-house and have access to valuable customer feedback whenever you need it. Increases response rates by 50-70% compared to traditional surveys

2 examples of how PanelPortalâ„¢makes your life easier…

1. Script and send engaging online surveys with ease using AutomateSurveyâ„¢

This easy to use tool enables you to script and send surveys to members of your panel community. You can include rich media (audio, video, still images, animation and 1-2-1 interactions via webcams). Send to your panel in minutes and view the results in real time.

2. Save on external sample costs with Toluna Box

A package that saves you money on your external sample costs when sending surveys to targeted members of Toluna’s global panel community. Contact us to find out more